innovation

Will technological disruption give rise to new business models in personal lines ?

By | 2017-06-05T06:54:27+00:00 June 5th, 2017|Categories: News|Tags: , , |

Technology-focused investments are pushing business model changes across industries, and insurance is not immune to these pressures, a new study by global investment management firm Conning suggested. Released on Wednesday, the [...]

Chatbots can be a great way to save time and cost of customer service

By | 2017-05-22T07:00:17+00:00 May 22nd, 2017|Categories: News|Tags: , , , |

Chatbots will redefine the customer service industry, with healthcare and banking sectors set to benefit the most, according to a study by Juniper Research. The new research forecasts that chatbots will [...]